Business Choice Awards 2022: Web Hosting

A website is a bully place for a stiff showtime impression. Roughly half of consumers say they won't trust a business concern without a website. As Nib Gates says, "if your business organization isn't on the net, then your business organisation will be out of business."

These days, it'due south hard to imagine a business organization that wouldn't do good from an online presence, even one as easy to create as a single page that prospective customers can utilise to find you with an cyberspace search. More 80 per centum of consumers enquiry purchases online, so if you lot're not online, a lot of potential revenue is going upwardly in smoke.

As easy as establishing a web presence has get, there's notwithstanding more to it than merely choosing a template and filling in content. Are the tools to build the site easy to employ? Is site performance reliable? Is tech support readily available and helpful? Choosing the wrong spider web hosting provider will end up wasting your business organization time and money.

To help you lot get the most out of your website, we asked our readers to evaluate rate their web hosting service. The highest rated earns our Business Choice Award. For more xxx years, we accept been augmenting our easily-on, labs-based product reviews with our Readers' Choice Awards, in which PCMag readers rate the products and services they use the most. The Business Choice Awards extends that by garnering feedback about what readers deploy, administer, maintain, and use in a business environment.

Read on to see which web host is right for non just you, simply probably for anybody.

Yous tin can be function of Business concern Selection! Sign up for What'south New At present to receive invitations in the time to come.

Looking for an expert opinion? Read our roundup of the Best Web Hosting Services and The Best Modest Business organization Spider web Hosting Services.

Web Hosting Services for Business

There are many service options (shared, dedicated, application-specific, diverse hardware and software configurations, and more than) when choosing a hosting provider, and so it's all-time to wait before y'all jump. Assess your needs and and so look for services that offering the capabilities you need for the cost you're willing to pay. Combining our expert reviews with ratings from your peers gives you a stiff foundation to brand the best choice for your business.

This year there were 106 companies (down significantly from concluding year'southward 207) nominated in the Business Option Awards for Best Web Hosting Service. Only six received enough votes to exist considered for superlative honors. We should note upwardly front that Dreamhost, our top winner from 2022 through 2022, is noticeably absent-minded from our list of finalists—information technology did not receive plenty responses to be included this twelvemonth. It remains ane of our Editors' Choice services, however.

This twelvemonth'southward Business Selection winner is Bluehost. Information technology had the superlative or tied scores in an overall satisfaction score (8.0 out of x), reliability (8.vi), likelihood to recommend (8.4), and a decent Internet Promoter Score (NPS). Bluehost's web hosting authorization faces serious challenges from 1&1, which tied with Bluehost for overall satisfaction and reliability, simply trailed slightly in NPS, likelihood to recommend, and tech back up.

Business Choice 2022 BC18 - Web Hosting - Overall Scores

Excavation deeper into NPS, Bluehost earned a decent 44 percent, downward from last yr'south l per centum. 1&1 was at 40 percent, down from last yr's 54 percentage. Both belfry above the contest. HostGator (26 percent, down from 53 per centum) and GoDaddy (23 percent) are followed by Web.com (4 percent) and Network Solutions with our only negative score at -4 percent, meaning that survey respondents actively steer their colleagues away. This is the fifth year in a row Network Solutions held this dubious distinction.

The but cause for Bluehost's customers to feel blue is that the service provider had the largest percentage of respondents requiring tech back up (25 per centum); our other finalists fell in between 17 percent (Web.com) and 23 percent (HostGator). Web.com earned the highest tech support satisfaction rating, eight.one. If yous think you may need more hand-holding than the average business, then Spider web.com may be the best option for you lot.

Related Story See all of our survey results for web hosts.

WINNERS: Web HOSTING

Business Choice seal

BlueHost
Stepping into the Business Choice Award circle for the first fourth dimension, BlueHost'south web hosting is the top pick among PCMag readers for its reliability. They similar information technology so much, they're willing to recommend it while overlooking that it requires a lot of tech support. That'due south a sign of a quality service that makes web customers happy.

Methodology

We electronic mail survey invitations to PCMag.com community members, specifically subscribers to our Readers' Selection Survey mailing listing. The surveys are hosted by SurveyMonkey, which also performs our data collection. This survey was in the field from June 25, 2022 to July 16, 2022.

Respondents were asked to rate their spider web host using multiple questions about their overall satisfaction with the solution, likewise as experiences with technical back up within the past 12 months.

Because the goal of the survey is to empathise how the e-mail marketing solutions compare to i another and not how i respondent's experience compares to some other'southward, we employ the average of the e-mail marketing solutions' rating, not the boilerplate of every respondent'southward rating. In all cases, the overall ratings are non based on averages of other scores in the table; they are based on answers to the question, "Overall, how satisfied are you with your web host?"

Scores not represented as a percentage are on a scale of 0 to 10 where 10 is the all-time.

Net Promoter Scores are based on the concept introduced by Fred Reichheld in his 2006 all-time seller, The Ultimate Question, that no other question can meliorate define the loyalty of a company's customers than "how probable is information technology that you would recommend this company to a friend or colleague?" This measure of brand loyalty is calculated by taking the percent of respondents who answered nine or x (promoters) and subtracting the percent who answered 0 through half dozen (detractors). (For more than, read PCMag'due south Height Consumer Recommended Companies for 2022.)

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